This Privacy Policy explains how knowflow ("we," "us," or "our"), operated by Maxwell Entities LLC, collects, uses, and protects information when you use the knowflow mobile app, website, and related services (the "Service").
Account information you provide: your name, email address, and a password (stored as a secure hash, never in plain text). Optionally: your birthday (used for horoscope/astrology features).
Content you create in the app: journal entries (Shadow Work, Dream Journal, Gratitude Jar), meditation minutes and session counts, mood check-ins, assessment answers and results, custom breath patterns, and saved mantras or intentions.
Automatically collected technical data: app version, device type and operating system, crash logs, basic usage analytics (which screens are opened, session starts and completions). We do not collect precise location, contacts, photos, microphone, or camera data.
We do not sell your personal data. We do not share your journal entries, mood data, or assessment results with third parties. We do not use your content to train AI models.
knowflow relies on a small number of trusted third-party services to function:
knowflow is not directed to children under 13 (or under 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe a child has given us their information, please contact us and we will delete it promptly.
You may, at any time:
If you are in the EEA, UK, or California, you have additional rights under the GDPR, UK GDPR, and CCPA, including rights to access, correction, portability, and erasure. To exercise these rights, contact us at the email below.
We retain your account data for as long as your account is active. When you delete your account, we remove all personal data within 30 days except where retention is required by law. All data is transmitted over HTTPS/TLS and stored encrypted at rest. Passwords are hashed with industry-standard algorithms.
Your data may be processed in the United States and other countries where our service providers operate. We rely on standard contractual clauses and equivalent safeguards to protect data transferred internationally.
We may update this Privacy Policy from time to time. Material changes will be announced in-app or by email before they take effect. Continued use of knowflow after a change means you accept the updated policy.
Questions, requests, or concerns? Email us at privacy@knowflowapp.com.
Maxwell Entities LLC · United States.
These Terms of Service ("Terms") govern your access to and use of knowflow (the "Service"), operated by Maxwell Entities LLC ("we," "us"). By creating an account or using the Service, you agree to these Terms.
You must be at least 13 years old (16 in the EEA) to create an account. By signing up you represent that you meet this requirement.
You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately of any suspected unauthorized use. We may suspend or terminate accounts that violate these Terms or that remain inactive for extended periods.
You agree not to:
knowflow is a wellness and mindfulness app, not a medical device or a substitute for professional medical, mental health, or psychological care. Content related to meditation, kundalini, shadow work, holistic remedies, breathwork, cold exposure, astrology, and tarot is provided for educational and reflective purposes only. See the Wellness Disclaimer for full details.
You retain ownership of the journal entries, mood logs, and other content you create ("User Content"). You grant us a limited license to store and display your User Content solely so we can provide the Service to you. We will not use your private User Content for advertising or share it with third parties except as described in the Privacy Policy.
The knowflow app, name, logo, meditation scripts, and design are owned by Maxwell Entities LLC and protected by copyright and trademark law. Third-party assets (ambient videos, photos, fonts) are licensed from their respective owners.
knowflow may display advertising (including from Google AdSense or similar networks) to support the free tier of the Service. Advertising does not constitute our endorsement of the advertiser's products.
If we offer paid features in the future, the terms, pricing, renewal, and refund policies of any subscription will be disclosed at the point of purchase and, where required, through your app store's billing system.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.
To the maximum extent permitted by law, Maxwell Entities LLC and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or data, arising out of or related to your use of the Service.
You agree to indemnify and hold harmless Maxwell Entities LLC from any claims arising out of your use of the Service or violation of these Terms.
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms. Sections that by their nature should survive (intellectual property, disclaimers, liability, dispute resolution) will survive termination.
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflicts of law. Disputes will be resolved in the state or federal courts located in Delaware, except where applicable consumer-protection law gives you the right to bring suit locally.
We may update these Terms from time to time. We will notify you of material changes in-app or by email. Continued use means you accept the updated Terms.
Questions? Email support@knowflowapp.com.
The content in knowflow — including guided meditations, yoga, breathwork, sound healing, and AI guidance — is designed for general wellness and reflective practice. It is not a substitute for professional medical care, psychiatric treatment, psychotherapy, or counseling.
Features including Shadow Work, Dream Journal, self-assessments, and AI reflection can surface difficult emotions or memories. If you find yourself in distress:
Kundalini awakening, intense meditation retreats, and other advanced practices can trigger strong physical, emotional, and psychological experiences sometimes called "spiritual emergencies." Do not undertake these practices without guidance from a qualified teacher, especially if you have a history of psychosis, severe anxiety, bipolar disorder, or trauma.
Intense breathwork (e.g., Wim Hof-style, holotropic) and cold exposure (ice baths, cold showers) carry real physical risks. Do not perform these practices:
Always practice in a safe seated or lying position on a soft surface. Stop immediately if you feel faint, dizzy, or unwell.
Information about herbs, supplements, off-grid living, and natural remedies is shared for educational purposes only. Herbs and supplements can interact with prescription medications and may not be safe during pregnancy, breastfeeding, or for children. Consult a licensed physician or pharmacist before starting any herbal protocol.
Astrology, tarot readings, and dream-symbol interpretations are offered as reflective, entertainment, and self-inquiry tools only. They are not a form of prediction, divination of medical outcomes, or professional counseling.
If you are pregnant, nursing, have a diagnosed medical or psychiatric condition, or take any medication, please check with your healthcare provider before practicing breathwork, cold exposure, or fasting-related content in the app.
Responses from the AI Wellness Guide, Shadow reflections, and other AI features are generated by large language models and can contain errors, omissions, or hallucinated information. Do not rely on AI responses as professional medical, legal, financial, or psychological advice.
By using knowflow you acknowledge that you have read and understood this disclaimer and that you accept full responsibility for how you apply the content in your own life.
This will permanently delete your knowflow account, including:
Flow was first named by psychologist Mihaly Csikszentmihalyi (chick-SENT-me-high) in the 1970s after studying artists, athletes and surgeons who described losing themselves completely in their work. He identified it as the peak of human happiness and performance.
During flow, the brain enters a state called transient hypofrontality — the prefrontal cortex (your inner critic and self-monitor) temporarily quiets down. You stop second-guessing yourself. The result is effortless action.
Neurochemically, flow floods the brain with dopamine, norepinephrine, anandamide, serotonin and endorphins — simultaneously. No drug can replicate this combination. It is the most neurochemically rich state a human can naturally achieve.